Privacy Policy – Australia

The Privacy Act (amended 2014) requires entities bound by the National Privacy Principles to have a privacy policy. This privacy policy outlines the personal information handling practices of R & S Marshall Pty Ltd as Trustee for the Richard and Simone Family Trust, Trading as CUBE Speed Equipment ABN 77 319 108 840 (“CUBE Speed”, “us” or “we”). This policy is written in a simple language.

The specific legal obligations of CUBE Speed when collecting and handling your personal information are outlined in the Privacy Act (amended 2014) and in particular in the National Privacy Principles found in that Act.

CUBE Speed
8A Sunter Street
Strathalbyn South Australia 5255

P  0481 261 036
E   [email protected]

Overview

We collect, hold, use and disclose personal information to carry out business functions or activities. These functions and activities include:

• Customer service
• Fulfillment of orders
• Promotions and marketing
• Activities in support of our functions and activities, corporate administration.

Collection of your personal information

When we refer to personal information we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you. At all times we try to only collect the information we need for the particular function or activity we are carrying out.

Each time you contact us, you may provide us with personal information about yourself or others that we need to use to provide you with our services. The main way we collect personal information about you is when you give it to us, for example when you:

You may provide personal information to us to receive information about products or services offered through this website, to purchase such products and services, to receive newsletters or become involved in promotions or other initiatives commenced by us. This personal information may include details such as your name, age, gender, contact information, products and services you are interested in or require more information about. If you purchase or request products and services from us we may also request your preferences for receiving further marketing or promotional material.

Collecting through our websites

We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of this website. We store feedback that users send to us.

This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.

If you do not provide us with your personal information, some enhanced services, like the right to access our property guides, will be unavailable to you. If you do provide us with your personal information, we will protect it in accordance with the Australian Privacy Principles.

Social Networking Services

We use social networking services such as Twitter, Facebook, Instagram, LinkedIn and YouTube to communicate with the public. When you communicate with us using these services we may collect your personal information, but we only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies.

How we use your personal information

We may use your personal information to deliver services you have requested.

We may also use your personal information to send you periodic communications containing information that may interest you. If at any stage you decide that you do not wish to receive such material, please let us know by following the unsubscribe procedure below and we will ensure that your name is removed from our contact list.

Business without identifying you

In some circumstances it will be necessary for CUBE Speed or its members to identify you in order to successfully do business with you, however, where it is lawful and practicable to do so, we will offer you the opportunity of doing business with us without providing us with personal information.

Direct marketing

From time to time we may use your personal information to provide you with information that you may find of interest, including new products or services being offered by us or any company with whom we are associated.

If you do not wish to receive marketing information, you may at any time decline to receive such by emailing us at [email protected]. If the direct marketing is by email you may also use the unsubscribe function. We will take all reasonable steps to meet your request at the earliest possible opportunity.

Disclosure

We will only disclose your personal information to carry out business activities and functions as identified above.

Unsubscribe procedure

In each direct marketing or promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us. If our correspondence is in the form of an e-mail, we will attach simple instructions on how you can unsubscribe from our mailing list. In any event you can unsubscribe from receiving marketing or promotional material from us by emailing us at [email protected]

Access to your personal information

You can find out what personal information we have about you, and amend or update your personal information, by e-mailing us at [email protected]

There may be situations where we are not required to provide you with access to your personal information, for example, if the information relates to existing or anticipated legal proceedings. An explanation will be provided to you if we deny you access to the personal information we hold about you.

If any of the personal information we hold about you is incorrect, inaccurate or out of date you may request that we correct the information.

Complaints

Should you wish to make a complaint about the management of your information, please email [email protected], we will make a record of your complaint, verify the information received, and take steps to correct any deviation from Australian Privacy Principles.

Unsolicited information

If we receive unsolicited private information from you, we will as soon as practicable, but only if lawful, destroy the information or assure it is de-identified.

Security

We use all reasonable efforts to keep your personal information secure, accurate and up-to-date. Your personal information is stored on secure servers.

Disclaimer of responsibility for third party sites

Our website contains links to other web sites. We are not responsible for the content on those other websites or their privacy practices.

Changes to our privacy policy

We may change this privacy policy from time to time. Any update versions will be posted on our website. This privacy policy was last updated on 15^th of October 2021.

Privacy Policy – International

Privacy Policy for CUBE Speed

Last Updated: 21st August 2024

At CUBE Speed, accessible from https://cubespeed.com.au, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices concerning your personal information, please contact us at [insert contact email].

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

The personal information we collect includes:

• Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument.
• Usage Data: We collect information regarding your interactions with our website, including IP address, browser type, device type, referring URLs, pages visited, and other similar data.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our service, including to monitor the usage of our website.
• To manage your account and provide you with customer support.
• To process transactions and deliver the products you have purchased.
• To send you promotional information, newsletters, marketing communications, and other information that may be of interest to you.
• To comply with legal obligations and protect our rights.

3. Consent to Data Collection and Use

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We comply with Google’s new consent requirements, which mandate that users in certain regions must be informed about the use of cookies and tracking technologies.

We use cookies and similar technologies to collect and store your information, with your consent where required by law. You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your data with:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights

You have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request correction of your personal information if it is inaccurate or incomplete.
• Deletion: You may request that we delete your personal information under certain circumstances.
• Objection: You have the right to object to our processing of your personal information where we are relying on legitimate interests as the legal basis.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]

+61 481 261 036